Introduction
Welcome to the Rasa Indah application! Rasa Indah (hereinafter referred to as "we") understands the importance of personal information to you, and therefore we highly value the protection of your privacy and personal information. We will comply with relevant laws and regulations and explain to you in this Rasa Indah Privacy Policy (hereinafter referred to as "this policy") how we handle your personal information when you use Rasa Indah products/services, as well as how you can access, update, delete, and protect this information.
Special Reminder
Before you use Rasa Indah's products/services, please make sure to read and fully understand this policy carefully. If you do not agree with any content of this policy, please stop using our products/services. If you have any questions regarding the content of this policy, please contact us.
Scope of Application
1. This policy applies to all products and services provided by Rasa Indah.
2. This policy does not apply to information/services provided by third parties (including any third-party applications, websites, etc.), and you should comply with the privacy policy of that third party.
Definitions
User/You: An individual who accesses or uses products/services provided by Rasa Indah, including registered and unregistered users.
Personal Information: Various information that can identify a specific individual's identity or reflect a specific individual's activities.
Personal Sensitive Information: Personal information that may endanger personal or property safety if leaked or abused, including biometric information, financial account information, location tracking, etc.
Minors: Individuals under the age of 18.
Privacy Policy
1. How we collect and use your personal information
When you use our products/services, we collect and use your personal information in the following situations:
a. Account Registration and Management: You need to provide a valid mobile phone number and set a login password to create an account and offer services.
b. Identity Verification: To ensure the authenticity of your identity, you need to provide identity information (including name, ID number, etc.) to complete real-name verification.
c. Transaction Security: During payment and borrowing processes, we collect transaction information and device information to ensure security.
d. Customer Service: When you contact us or raise inquiries, we collect necessary account information and transaction information to provide support.
e. Product Improvement: We analyse the information collected to improve our products and services.
f. Functional Requirements: We also collect the following information from users to provide better services:
- Location information: Accessing your location information is a security protection mechanism that helps monitor abnormal login behavior, thus ensuring the safety of funds
- Camera access: To perform identity verification, please allow the camera function to be enabled in order to authenticate your identity and enhance account security.
- Photo library access: During the identity verification process, the application needs to access your photo library resources to store and submit relevant documentation.
- Contact access: In emergency situations, the system needs to access your contacts to promptly contact the preset emergency contacts, ensuring the safety of your assets.
- User tracking: In order to enhance product features and service quality, the application needs to collect your usage behavior data for operational analysis.
2. How we use cookies and similar technologies
We may store small data files called cookies on your device to facilitate your normal use of our services and enhance the user experience. If you choose to refuse cookies, you may be unable to use specific features of our services properly.
3. Sharing and transferring your personal information
We may share your personal information in the following situations:
a. Partners: We share necessary personal information with payment institutions, financial institutions, etc., to provide related services.
b. Legal Requirements: Where required by law and regulation, we will share your personal information in accordance with the law.
4. How we store your personal information
We will store your personal information collected within China in China and process your information for the shortest storage period required by law.
5. How we protect the security of your personal information
To protect your personal information, we will adopt industry-standard technical and managerial measures to prevent data leakage and abuse, including but not limited to encryption technology and access control measures.
6. How you can exercise your personal information rights
According to laws and regulations, you have the following rights:
a. Access and Inquiry: You have the right to access and inquire about your personal information.
b. Right to Correction: You may request corrections to the personal information we process.
c. Right to Deletion: Under certain conditions, you can request the deletion of your personal information.
d. Withdrawal of Consent: You have the right to withdraw your authorization for us to process your personal information at any time.
7. How this privacy policy will be updated
We may periodically update this policy in accordance with legal regulations. We will notify you of significant changes in an obvious manner.
8.Loan Provider Profile
Loan services provided by Shraman Merchandise Private Limited.
Provider Name: Shraman Merchandise Private Limited
CIN: U51109WB1994PTC062189
Registration number: 62189
Email: [email protected]
Address: 8 Netaji Subhas Road, A-3/5, Gillander House, 3rd Floor Room No. 5 700001 Kolkata
9. How to contact us
If you have any questions or suggestions regarding this policy, please contact us through the customer service email provided within the Rasa Indah application.
This is the privacy policy of Rasa Indah, users should read it carefully during the use of products/services to protect their personal information.
